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  • ☆ ☆ ☆ ☆
    Sent packages here thinking it would be safe and reliable. Instead they refused the package two days in a row. It was sent back to shipper. Something that would of taken 2 days to get now will take 2 weeks. Thanks for refusing my service you will never get it again. Don't trust your packages to go here.
    By Robert, March 18, 2018
  • ☆ ☆ ☆ ☆
    I attribute most bad service experiences to the possibility that employees are having a bad day. The 2nd bad experience, especially when another clerk or supervisor is brought over and they are equally nasty is not a fluke. The staff are trained very poorly here. They must be overworked or had their hours cut or something. Today i waited 40 minutes in the lobby only to receive a bunch of attitude. The clerk did not understand that an out of state vehicle requires a physical VIN check to title it. The supervisor or another experienced clerk comes by and says I need to go to the police when CLEARLY the form says a police officer, BMV official, or BMV authorized dealer can fill it out. It's experiences like these that make it clear why robots have taken over most industrial jobs and now are preferred over humans for service jobs. [smh] I used to be a proponent of humans over robots. Now I'm seeing why the rest of the world embraces these machines. Go to another BMV branch. I'm never coming here again.
    By 10yr indiana resident, March 16, 2018
  • I had a truly amazing experience with Jim recently during the recent loss of my husband. He and his staff worked so hard and dealt with his life insurance and all of our policies in such a way that I know only small town values and businesses do nowadays. I wouldn’t have been able to- not only transition all of the nitty-gritty details without Jim and his teams help and overall warm regard.
    By Deborah Walsh, March 16, 2018
  • Wattel and York I would recommend to everyone,, Mary jo was fantastic and always kept me up to date on what was going on with my case,, great service, and very satisfied with the results.. thanks again
    By David Moore, March 14, 2018